If you are a tenant who rents a property through us
Name
Gender
Date of Birth
Previous references concerning you:
Occupation details including salary and length of service or accounts if you are self employed
Address and previous address
Contact details including telephone
Service providers used by you at any previous address
References about you
We need this information in order that we and your prospective landlord may make a decision about whether to let a property to you and to stay in contact with you thereafter and for purposes of the Anti Money Laundering Regulations and Right to Rent checks.
We will not share this information with anyone apart from your prospective landlord, credit reference agencies, utility companies, freeholder of the building in which your flat is located, contractors who may require access to your property, statutory bodies dealing with fraud prevention or crime and our accountants if relevant to a control by the Property Mark of which we are members .
We do not use this information for marketing any services to you and we do not supply this information to anyone else for such a purpose.
We may keep this information for a period of up to 7 years from the date the tenancy agreement expired.
You have the right to request a copy of the information we have about you in writing and we will normally supply it within 7 working days . We may, if appropriate make a small administrative charge for this and tell you what it will be on receipt of your request.
If you think the personal information we hold about you is incorrect then you should ask us to correct it by emailing us on [email protected]
We keep our privacy policy under review and update it where necessary. This policy was last updated in November 2022.